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FAQs, quick fixes, and official info on every feature.
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General questions:
Learn about the chatbot’s compatibility, integration, language support, accuracy, and more.
Yes, it is fully compatible with the Perfect Panel API. But not with any other type of panels.
You need to add your panel API keys, and the chatbot will be ready to work. Then, you have to embed the chatbot on your site.
Yes, it supports 249 different languages. However, it does not support hybrid languages like Hinglish.
Currently, customization is not available, but we plan to add this feature in future updates.
Yes, the chatbot can answer order-related queries based on the panel API data.
The chatbot is highly accurate, but in cases where it does not have an answer, a fallback reply will be provided. The question will also be added for future training.
The chatbot can answer payment-related queries or order-related queries. However, it does not directly process payments or place orders.
WhatsApp Automation:
Discover how to automate WhatsApp messages using our chatbot and Whapi API integration.
Yes, but you need to be on the professional plan or higher plan to be able to do that.
WhatsApp automation integrates with Whapi API. You must subscribe to Whapi and add the API keys to enable automation.
Security & Privacy:
Understand how we protect your data, store information securely, and ensure compliance with privacy standards.
Security is a top priority. The chatbot operates through API-based authentication, ensuring that only authorized users can access and interact with it.
Yes, but only the necessary data required for functionality. It does not retain sensitive information beyond what is needed for operations.
Yes, your API keys are securely stored and encrypted. They are never shared or exposed to unauthorized users.
Yes, our chatbot follows standard data protection practices to ensure compliance with GDPR and other relevant regulations.
No, the chatbot operates based on your panel API and requires authentication to access data. Unauthorized access is prevented through secure encryption and validation.
We continuously monitor and implement security measures. In case of any security breach, immediate action will be taken, and affected users will be notified.
Currently, the chatbot fetches data based on your panel API, but future updates may include access control features.
Yes, the chat interface is designed to feel like a messaging platform (similar to WhatsApp or Facebook Messenger) rather than a typical chatbot with a single-session conversation. To maintain this experience, users can see their past conversations from the last 90 days. Also we store it for performance improvements.
Support:
Find out how to get assistance based on your subscription plan and resolve any chatbot-related issues.
Support availability depends on your subscription plan. Higher-tier plans include priority support.