Refund Policy

We strive to provide high-quality services, and customer satisfaction is our priority. Our Refund Policy outlines the conditions under which refunds are issued. If you are not satisfied with our services, please review our policy to understand eligibility and the refund process. Contact us for any concerns, and we’ll do our best to assist you.

Effective Date: 20/02/2025

Last Updated: 20/02/2025

Thank you for choosing PanelAssist. We strive to provide high-quality SaaS chatbot solutions to our customers. Please read our refund policy carefully before making any purchase.

1. No Refund Policy

Due to the nature of our business and the digital services we provide, we do not offer refunds on any subscription or service fees. Once a payment has been processed, it is non-refundable under any circumstances.

2. Subscription Cancellations

  • Users may cancel their subscriptions at any time, but cancellation does not entitle them to a refund.
  • The service will remain active until the end of the billing cycle for which payment has already been made.
  • Users are responsible for canceling their subscriptions before the next billing cycle to avoid further charges.

3. Service Issues

If you experience any technical issues or concerns regarding your subscription, please contact our support team at biz@panelassist.com. While we do not offer refunds, we are committed to assisting with any service-related problems.

4. Chargeback & Dispute Policy

Filing a chargeback or payment dispute with your financial institution does not exempt you from our no-refund policy. If a chargeback is initiated, we reserve the right to suspend or terminate your account immediately.

5. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page, and we encourage users to review it periodically.

6. Contact Us

If you have any questions regarding our Refund Policy, please contact us at:

PanelAssist
Email: biz@panelassist.com

By using PanelAssist, you acknowledge and agree to this Refund Policy.